Privacy Policy

Thank you for visiting our website and for your interest in our company and our products. To ensure that you feel safe and comfortable when visiting our website, we take the protection of your personal data and its confidential treatment very seriously.

With this information on data protection, we would therefore like to inform you when we store which data and how we use it – naturally in compliance with the applicable German data protection regulations.

Anonymous data collection

When you access our website, our web servers automatically collect information of a general nature. This includes the type of web browser, the operating system used, the domain name of the Internet service provider, the IP address of the computer used, the website from which you visit us, the pages you visit on our website and the date and duration of your visit. This is exclusively information that does not allow any conclusions to be drawn about your person. We only analyse this data for statistical purposes and only in anonymous form.

Collection and processing of personal data

Personal data is only collected if you provide it voluntarily, for example to complete an order, a survey, a competition or to register for personalised services. You will be informed of the intended processing purpose and, if necessary, asked for your consent to storage. Your data will be encrypted before transmission and processing in order to protect it from access by unauthorised persons.

An exception to this is the sending of e-mails.

Use and disclosure of the data collected

The personal data collected on our websites will only be used without your consent for order processing or processing your enquiries and may be passed on to the responsible group company for this purpose. Only with your consent will your data also be used in a centrally managed customer and prospective customer database under the responsibility of TENO AG and your data will be merged within TENO AG. The use of this data is limited to the purposes of advertising and market and opinion research and is only possible at TENO AG within the Federal Republic of Germany. You can revoke your consent at any time with effect for the future.

Your data will not be sold, rented or made available to third parties in any other way. Personal data will only be transferred to state institutions and authorities within the framework of mandatory national legislation. Our employees, agencies and dealers are obliged by us to maintain the strictest confidentiality.

Cookies

So-called cookies are used in some areas of our website. A cookie is a small text file that is stored on your hard drive by a website. Cookies do not damage your computer and do not contain viruses. The cookies on our website do not collect any personal data. We use the information contained in cookies to make it easier for you to use our website and to customise it to your needs.

Of course, you can also view our website without cookies. If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your browser. You can delete stored cookies at any time in the system settings of your browser. However, if you do not accept cookies, this can lead to functional restrictions of our offers.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will first be truncated by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link. The current link is http://tools.google.com/dlpage/gaoptout?hl=de

Remarketing or ‘similar target groups’ function of Google Inc.

This website uses the Google AdWords remarketing or ‘similar target groups’ function from Google. This function is used to display targeted product recommendations and interest-based advertising to users of our website and other users with similar interests based on their online user behaviour when users visit other websites in the Google Display Network or perform a Google search. If our adverts are displayed on these websites, information about the visit to these websites is transmitted to us, e.g. how often our advert was viewed, how many clicks and visits were generated via a specific advert and what content was accessed after clicking on an advert on our website.

This interest-based advertising is based on an analysis of online user behaviour. Google uses cookies to carry out this analysis. Cookies are small text files that are generated by a web server and stored on your computer using the web browser you are using when you visit a website in the Google Display Network or a specific Google service. These cookies contain information about your last visit or your browser settings, such as the language you have selected. The cookies are used to record visits to the website by means of a unique identification of a web browser on a specific computer and not to identify a person. All data is stored by using a pseudonym, so that it is not possible to draw conclusions about the person of the user and thus personal identification.

You can deactivate the use of cookies by Google by accessing the ad preferences and implementing the opt-out accordingly. Alternatively, you can deactivate the use of cookies by third-party providers by calling up the deactivation page of the network initiative and implementing the further information on opting out mentioned there.

Further information on Google Remarketing or ‘Similar target groups’ can be found at: https://support.google.com/adwords/answer/2676774?hl=de

You can view Google’s privacy policy at: http://www.google.de/policies/privacy/

You can also control the setting of cookies via your browser settings (see above).

Data security

TENO AG uses technical and organisational security measures to protect your data managed by us against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. Our security measures are continuously improved in line with technological developments.

Rights of data subjects

On request, we will inform you in writing whether and which personal data we have stored about you. If you are registered as a user for the TENO AG login, you have the option of viewing your data yourself and changing or deleting it if necessary. If, despite our efforts to ensure that your data is correct and up to date, incorrect information is stored, we will correct it at your request. You can revoke your consent to the storage of your personal data for the future at any time by sending us a short message.

In addition, you can contact our Group Data Protection Officer if you have any questions regarding the processing of your personal data, suggestions or complaints.

TENO AG
Johannes-Brahms-Strasse 4
D-72461 Albstadt  

Telefon: +49 (0)7432 189 219 0
E-Mail:

Vorstand: Daniel Maier